NGINX One Privacy Statement

Effective Date: July 15, 2025
Last Updated: September 26, 2025
Last reviewed on: September 26, 2025

Overview

F5 NGINX One allows customers to manage their NGINX instances on prem or in the cloud.

Roles of the Parties

Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the data about the customer’s users, and the customer is (or acts on behalf of) a controller of such data, to the extent it contains personal data.

Personal Data Collected by the Service

The Service logs data about use of the customer’s online properties. What these logs contain is configurable by the customer, but will likely contain the following data, which may constitute personal data:

• Costumer configuration data (which may include, among other things, IP addresses in configuration files).
• Log data, including browsing information and device information.

Processing of the Personal Data

The log data collected on behalf of a customer will be retained by the Service only as long as is necessary to transfer the data to the customer’s own storage, generally no more than one hour. Customers retain transferred log data in accordance with their own policies.

More Information

To exercise your rights as a Data Subject with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.